Help and Support

Taxiball prides itself on giving first class customer service and support and we are here to assist you in any way that we can. If you have any questions please don’t hesitate to contact us:

Live Chat

To speak with us instantly, using our Live Chat
service, simply click below.

Click HERE to open up a window to speak with one of our friendly support agents 24 hours a day.

Forgotten Password

If you’ve forgotten your password, just click here
and fill out the password form.


If you’d like to e-mail us, you can do so by e-mailing – please include as much
information as possible so that we can attend
to your problem quickly.

Frequently Asked Questions

Taxiball is a brand new game that allows you to play for £7.5 Million every single day, at the low, low cost of just £1.95 per ticket.

Best of all, with Taxiball, you play with pride, because a portion of every ticket sold goes directly to our Charity Partner, WellChild.

Not only this, but we also offer a unique referral system called REFER&EARN and over 400 of the best Instant Win games on the web.
REFER&EARN is a unique tool that allows you to use Taxiball to earn REAL CASH every single day. Just register your account, start sharing your unique referral code and you will earn 10% of the Taxiball ticket purchases they make.

What’s even better is that when your referrals start referring themselves, you will also earn a share of the purchases of the players that they bring in (and so on). Your network = your profits. The sky really is the limit.
Simply go to your My Tickets section and choose 7 numbers from 1 to 49. If you prefer, you can also choose numbers randomly by selecting our ‘Lucky Dip’ option. Once you’ve selected your numbers, just choose the days you’d like to play them on. You can choose to play on as many days of the week you like.
Every day at 12:49 (BST), six numbers and an additional bonus number are drawn from a drum containing numbered balls from 1 to 49.
The Super Jackpot is won when a player matches all six main numbers and the bonus number. The Jackpot is won when a player matches all six main numbers.
Not only do we offer each of our players the chance to win £7.5 Million EVERY DAY, but we also give out prizes when 3 or more balls are matched:

Prize # Number of Balls Matched Desired Prize (GBP)
Tier 1 6 out of 6 balls + Bonus ball (“Super Jackpot”) 5,000,000
Tier 2 6 out of 6 balls (excluding the Bonus ball) (“Jackpot”) 2,500,000
Tier 3 5 out of 6 balls + Bonus ball 40,000
Tier 4 5 out of 6 balls (excluding the Bonus ball) 1,000
Tier 5 4 out of 6 balls + Bonus ball 800
Tier 6 4 out of 6 25
Tier 7 3 out of 6 balls + Bonus ball 20
Tier 8 2 out of 6 balls + Bonus ball 5
Tier 9 3 out of 6 balls (excluding the Bonus ball) 2
You can buy a ticket up to 30 minutes before the draw takes place.
If your account has been verified simply proceed to your account and withdraw your winnings. If your account has not been verified you will first need to provide proof of your ID and proof of address. Once this has been confirmed you will be able to withdraw your winnings.
You have a period of no longer than 12 weeks from the winning date to claim your winnings.
When you add new tickets or increase the number of days you play on existing tickets, we will take payment immediately for all the additional tickets played in the next 7 days. On your weekly anniversary day payment will be taken for tickets played in the next 7 days minus any amount owing.
The deletion of a ticket or the reduction in the number of days played, will become effectively immediately. The amount owing for the deleted lines will be deducted from your payment due on the following weekly anniversary day of your 1st payment.


Please click here to view our game rules.
View Taxiball Lotto Bet rules here here.